Privacy Policy
Last updated: September 2026
Overview
NestGlow Co(“we,” “our,” or “us”) operates the website at nestglowco.com. This Privacy Policy explains what information we collect when you use our site, how we use it, and your rights regarding that information.
We take your privacy seriously. We collect only what we need to respond to your inquiries and schedule cleaning services. We do not sell your information.
What we collect
Information you provide directly
When you submit a booking request or contact form, we collect:
- Your name
- Phone number
- Email address
- Service address
- Property details (bedrooms, bathrooms, size)
- Any notes or special requests you include
This information is sent to our own server and stored in a private Google spreadsheet that only our team can access, so we can respond to your request.
Analytics data
We use Google Analytics and Google Tag Manager to understand how visitors use our site — which pages are viewed, how long visitors stay, and how they found us. This data is aggregated and anonymized. It does not identify you personally.
How we use your information
- To respond to booking requests and cleaning inquiries
- To schedule and confirm service appointments
- To follow up on service quality after a cleaning
- To improve our website and understand what content is useful to visitors
We do not use your contact information for unsolicited marketing. We may contact you about your appointment or follow up on a request you initiated.
Third-party services
We use the following third-party services that may process data from your visit:
Google (Sheets & Apps Script)
Stores form submissions in a private spreadsheet our team uses to respond to your request and manage appointments. See Google's privacy policy at policies.google.com.
Resend
Sends the confirmation email you receive after submitting a request. Your name and email address pass through Resend's servers to deliver that message. See Resend's privacy policy at resend.com.
Zapier
Relays a text-message alert to our team when a new request arrives, so we can respond quickly. See Zapier's privacy policy at zapier.com.
Google Analytics / Google Tag Manager
Collects anonymized website usage data (pages visited, session duration, traffic source). No personally identifiable information is sent to Google Analytics. See Google's privacy policy at policies.google.com.
Cookies
Our site uses analytics cookies placed by Google Analytics to track aggregated usage patterns. These cookies do not contain personally identifiable information and are not used for cross-site advertising tracking.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
Data retention
Form submission data is retained only as long as needed to respond to your inquiry and manage your service relationship. Analytics data is retained according to Google Analytics' standard retention settings.
Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request deletion of your personal information
- Opt out of analytics data collection (see Cookies section above)
- Correct inaccurate information we hold about you
To exercise any of these rights, contact us at nestglowco@gmail.com.
New Jersey residents
New Jersey residents have additional rights under the New Jersey Privacy Act. These include the right to know what personal data we collect, the right to delete your data, and the right to opt out of the sale of your personal data. We do not sell personal data. To submit a rights request, contact us at the email below.
Children's privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated “last updated” date. Continued use of the site after changes constitutes acceptance of the updated policy.
Contact
Questions about this Privacy Policy? Contact us at:
NestGlow Co
nestglowco@gmail.com
(732) 614-0192
